Mobile communication policy
Mobile Communication & Text Messaging Privacy Policy
Patient Care Center, P.C. is committed to protecting your personal information and privacy. This Mobile Data Privacy Policy outlines how we collect, use, and safeguard mobile phone numbers and text messaging data.
1. Information Collection and Use
We collect mobile phone numbers when provided directly by patients, legal guardians, or authorized representatives during patient registration, via our online contact forms, or through verbal consent during appointment scheduling.
Mobile numbers are used exclusively for direct operational communications from Patient Care Center, P.C., including:
- Appointment reminders and schedule updates
- Account, billing, or prescription notifications
- Direct patient care and administrative follow-up
2. Strict No-Sharing Policy (10DLC Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, sold, rented, or leased to external marketing agencies or commercial entities under any circumstances.
3. Opt-Out & Assistance
You can cancel the SMS service at any time:
- Opt-Out: Text STOP to 201-836-8383 or reply STOP to any text message received from us to stop receiving text messages.
- Help: Text HELP to 201-836-8383 or reply HELP for assistance, or call our office directly at 201-836-8383.
Message and data rates may apply. Message frequency varies based on patient interactions and appointment schedules.